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Can't update avatar

Discussion in 'About phun.org' started by flooff, Mar 23, 2017.

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  1. flooff

    flooff ★ ☆ ☆ ☆ ☆

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    I saw the other thread about this had been closed, but I'm still having the same issue.
    • When I upload a new one, I get the message Upload completed successfully but it still shows the previous avatar.
    • If I use the Delete current avatar? option first and then upload, it also shows the previous avatar.
    I've tried clearing browser cache & uploading from different devices. Thanks for any help.
     
  2. m4rvman

    m4rvman

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    Any help?
     
  3. kevinstfx

    kevinstfx Above Average

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    I am having the same problem. I can not update my avatar and my old one has come back once or twice. Any suggestions?
     
  4. merlin

    merlin Mudder - Phunner ★ ★ ★ ☆ ☆ Ten Years of Phun Movers & Shakers

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    All of the above are not the only Phunners experiencing this problem. I have been in contact with several of the Mods and it s actually a server problem and cannot be remedied at this point in time. It is on their to-do list. I'm as anxious as you all are.
     
  5. kevinstfx

    kevinstfx Above Average

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    Well you can only do what you can. When it is done it will be done.
     
  6. Xray

    Xray ★ ★ ★ ☆ ☆

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    I STILL can't upload or change my avatar.
     
  7. flooff

    flooff ★ ☆ ☆ ☆ ☆

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    Same, the large picture on my profile page alters but the thumbnail in the forums doesn't.
     
  8. Xray

    Xray ★ ★ ★ ☆ ☆

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    Nothing alters, it says "Uploading." "Picture uploaded" but it's still the same one as before.
     
    Bartek000 and merlin like this.
  9. merlin

    merlin Mudder - Phunner ★ ★ ★ ☆ ☆ Ten Years of Phun Movers & Shakers

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    The same for me as well, X. You would think Cayne would at the very least, "try" to take a stab at it. S-type had informed me it would be up to Cayne and I "might" be contacted.....
     
  10. TheloniousMonk

    TheloniousMonk Warningmonger Staff Member

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    I don't know guys... no new news on this front

    [​IMG]
     
  11. Bartek000

    Bartek000 visca el Barca ★ ★ ★ ★ ★ Power Poster

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    I tried to change my avatar today. And I have the same.
     
  12. Flippy

    Flippy Grandpa Out. Staff Member ★ ★ ★ ★ ★ Ten Years of Phun Power Poster

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    This is a flaw in the software. Xenforo is decent in many ways unfortunatly it cant detect new avatars without indepth tweaking. None of us including cayne is familiar enough with the system to attempt such an endeavor right now.
     
  13. cayne

    cayne GOD Staff Member

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    The issue should be solved now - but due to using a CDN there will be a delay of around 5-6 minutes, before your new avatar is going to appear. Please try it and let us know if it works.
     
    flooff likes this.
  14. flooff

    flooff ★ ☆ ☆ ☆ ☆

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    Seems to be working now! Many thanks
     

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